Refund policy

At LWPEARL by Laura Weber, every piece is crafted with unparalleled care, attention to detail, and a passion for timeless elegance. Due to the bespoke nature of our creations, we are unable to accommodate returns or refunds. We deeply value your trust and satisfaction and invite you to share your feedback with us.

 

 

Pre-Order Returns

Each LWPEARL piece is a reflection of our dedication to quality, exclusivity, and craftsmanship. Many of our items are made-to-order, customized, or part of limited collections, ensuring their uniqueness and prestige. As such, we are unable to restock or resell returned items, preserving the integrity of our designs.

 

 

Arnotts Returns

For products purchased from the Arnotts Collection, return policies align with those outlined on the Arnotts website. Please visit Arnotts Refund and Return for detailed information.

 

 

We Value Your Patronage

If you are unsatisfied with your purchase for any reason, we would love to hear from you. Your insights allow us to continually refine and enhance our offerings. We can consider repairs yet cannot consider exchanges. Please share your feedback with our team by contacting:

 

 

Order Review Assistance

To ensure confidence in your selection, we recommend reviewing your order details carefully prior to confirmation. Our Client Services team is available to assist you with any questions or concerns before you make your purchase.

 

 

Commitment to Excellence

At LWPEARL, our mission is to deliver more than just exceptional products—we aim to provide an unparalleled luxury experience. Should you have any questions or require additional support, please don’t hesitate to reach out to our Client Services team.

 

 

Thank you for choosing LWPEARL by Laura Weber. Your satisfaction inspires us to continue creating designs that transcend time and trend.


Remark: 1 day return is honored if purchase is made through Instagram shop